Senior Systems Administrator at Future Pipe Industries – Beirut

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Job Description

JOB PURPOSE:Responsible for designing, securing, configuring, maintaining and monitoring the IT systems of our customers.
KEY ACCOUNTABILITIES:
Infrastructure Monitoring and Management (IMM)

  • Monitor the performance of all IT systems including servers, server rooms, services, applications, back-ups, printers and data centres.
  • Create and modify new accounts and groups on Active Directory, Office365, Azure and file-shares.
  • Assist in the testing and deployment of patches, updates and firmware.
  • Collect and analyse system logs to identify issues with IT systems and services.
  • Administer and optimise Active Directory.
  • Test and deploy patches, updates and firmware.
  • Install and configure new systems and services/applications, and update existing systems as required.
  • Troubleshoot and escalate issues with IT systems and services.
  • Deploy packages through a configuration management tool (e.g. SCCM)
  • Administer and optimise a monitoring tool (e.g. SCOM) to ensure the collection of all relevant system logs to enable effective troubleshooting.
  • Oversee the testing and deployment of patches, updates and firmware.
  • Design new IT systems and services.
  • Fix issues that affect IT systems and services
  • Ensure all IT Service Management processes are managed through an ITSM tool.
  • Research and recommend new approaches to streamline IMM

Security, Risk and Audit (SRA)

  • Deploy Group Policies
  • Define and test Group Policies.
  • Establish plans and protocols to protect digital files and information systems against unauthorised access, modification and/or destruction.
  • Ensure Group Policies are leveraged as broadly as possible.
  • Implement IT security policies.
  • Support the execution of 2 annual internal and external penetration tests before executing a remediation plan.
  • Perform routine audits of systems and services/applications and present findings.
  • Ensure that only authorised assets are allowed to connect to the corporate network.

Reporting and Documentation (RD)

  • Produce all required documentation for tasks completed, according to established standards.
  • Document the configuration of all systems and services and ensure that all documentation is updated to reflect any changes.
  • Review all documentation and ensure everything is correct and up-to-date.
  • Provide IT infrastructure reports covering IT infrastructure server performance. Maintain historical performance data.

Service Desk Support, Problem Resolution and Troubleshooting

  • Support the IT Service Desk in problem resolution for relevant user related issues.
  • Investigate the root-causes of problems.
  • Propose solutions for root-cause resolution.

Training and Development

  • Ensure all certifications required for the role (see below) are met within 6 months of joining FutureX.
  • Ensure all certifications are kept valid.
  • Maintain knowledge of all relevant aspects of IT systems administration and expand areas of required speciality knowledge.
  • Increase professional knowledge and awareness by reading and participating in technical events

SPAN OF Communication

  • The Systems Administration team and the wider NOC team.
  • All other FutureX internal teams
  • FutureX customers

Job relevant information
These roles have limited decision-making authority.

Skills

QUALIFICATIONS, EXPERIENCE, & SKILLS
 
Minimum Qualifications:

  • Bachelor’s degree in a related field
  • MTA: Windows Server Administration Fundamentals
  • MTA: Networking Fundamentals
  • MTA: Security Fundamentals
  • MTA: Cloud Fundamentals
  • Microsoft Certified Azure Fundamentals
  • Microsoft 365 Certified Fundamentals
  • MCSA: Windows Server 2016
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft 365 Certified: Security Administrator Associate
  • ITIL Foundation
  • MCSE: Core Infrastructure
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft 365 Certified: Security Administrator Associate
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • ITIL Practitioner

Minimum Experience:
Job-Specific Skills:

  • Simple problem solving
  • Acceptable spoken and written English
  • The ability to make clear presentations to the Systems Administration and NOC teams
  • Moderate problem solving
  • Good spoken and written English
  • The ability to make clear, engaging presentations to all FutureX staff
  • Complex problem solving
  • Fluent spoken and written English
  • The ability to make clear, engaging and concise presentations to FutureX customers

 
COMPETENCIES

  • Windows Server
  • Active Directory
  • Windows 10
  • Group Policies
  • SCCM
  • Office365
  • SCOM
  • MDM and Intune
  • Azure AD

 

Job Details

Job Location
Beirut, Lebanon

Company Industry
Manufacturing

Company Type
Employer (Private Sector)

Job Role
Information Technology

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
1

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 12 Max: 15

Residence Location
Lebanon

Nationality
Lebanon

Degree
Master’s degree

Education

Bachelor Degree in Computer Science/Information Technology/Business Administration or related degree

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