Core & Cloud Domain Engineer at Vodafone Qatar – Doha

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Job Description

We rely on the brightest sparks to help us deliver new innovations. So if you believe, like we do, that technology can help us imagine, create and realize a more connected future – then we need you to help us achieve that goal!
Core Domain engineer will part of Network operations center (NOC) front office team responsible for 24X7 monitoring of Mobile and fixed network elements. This role will support the L2 engineers (for incident management), Core domain, end user complains resolution and perform periodic health checks and KPI reports. 
With us you will be responsible to,

  • Perform basic trouble shooting as per the defined process and escalate to L2 for next level of troubleshooting. 
  • Create KPIs reports of PS/IMS/CSDB/STP /DRA/SMSC/PCRF etc. Core domains and share it with relevant stakeholder for further analysis
  • Support pre and post heath checks for any major network changes for Core domain (PS/IMS/CSDB/STP/DRA/PCRF) and any other domain based on the request
  • Liaise with vendors as part of incident resolution and assure that the SLAs are met 
  • Support L2 engineers for end-to-end Incident management and network audits and analysis with the focus on proactive detection for Core domain in alignment with ITIL process
  • Carry out Post-event Investigation & Maintenance Administration
  • Monitor, manage, analyze and Report network performance 
  • Manager the approval & management of Work Order
  • Overall management of GNOC at L1 level

Job Details

Job Location
Doha, Qatar

Company Industry
Telecommunications

Company Type
Employer (Private Sector)

Job Role

Employment Type

Monthly Salary Range
Unspecified

Number of Vacancies
1

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 4 Max: 10

Degree
Bachelor’s degree / higher diploma

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